Refund policy
We want you to feel confident when purchasing from Get Fluent Now. We offer a 30 day money-back guarantee on eligible purchases, including our digital eBooks, guides, bundles, and learning resources.
To request a refund, please contact hello@getfluentnow.co.uk within 30 days of purchase and include your order number. Approved refunds will be returned to your original payment method, typically within 5 to 10 business days.
As our products are delivered digitally and provide immediate access to downloadable content, we ask that all refund requests are made fairly and in good faith. We reserve the right to decline refund requests where there is evidence of misuse, such as downloading the full contents of a product and then requesting a refund.
This policy does not affect your statutory rights under UK consumer law.